Privacy Policy
How we collect, use and protect your personal information
Last Updated: 28/09/2026
01 - Introduction
When you contact us, submit an enquiry or book a free demo, we may collect information that you provide to us, including:
Your name
Business name
Email address
Phone number
Information included in your enquiry or message
Demo booking details, such as your selected date and time
Any other information you choose to provide
Our website may also collect limited technical information, such as your IP address, browser type, device information and information about how you interact with our website, depending on the technologies and cookies used on the site.
02 — How We Use Your Information
We may use your personal information to:
Respond to your enquiries
Arrange and manage free demos
Communicate with you about our services
Understand your business requirements
Operate and improve our website
Maintain the security and functionality of our website
We will only use your personal information where we have a lawful basis for doing so.
03 — Lawful Basis for Processing
Under the UK GDPR, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may rely on:
Legitimate interests — where processing is necessary for our legitimate business interests, such as responding to enquiries and operating and improving our website, provided that your rights and interests do not override those interests.
Contract — where processing is necessary to take steps at your request before entering into a contract.
Consent — where you have given us consent to process your information for a specific purpose.
Legal obligation — where we need to process information to comply with a legal requirement.
The lawful basis used will depend on the purpose for which your information is processed.
04 — How We Share Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers where necessary to operate our website and provide functions such as website hosting, communications and demo scheduling.
These providers may process information on our behalf or in accordance with their own privacy policies.
We may also disclose personal information where required to do so by law or by a competent authority.
05 — How Long We Keep Your Information
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected.
The length of time we retain information may depend on the nature of the enquiry, whether further communication takes place and whether we are required to retain information for legal or administrative purposes.
When personal information is no longer required, we will delete it or otherwise dispose of it appropriately.
The ICO allows organisations to describe the criteria used to determine retention where there isn't a fixed retention period. ICO
06 — Cookies
Our website may use cookies and similar technologies to provide website functionality and understand how visitors interact with the website.
Where required, we will ask for your consent before using non-essential cookies. You can manage your cookie preferences through the cookie controls available on our website.
Under UK rules, website operators generally need to explain what their cookies do and obtain consent for non-essential cookies; strictly necessary cookies are treated differently. ICO
07 — Your Data Protection Rights
Under UK data protection law, you may have rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information in certain circumstances
Request restriction of processing in certain circumstances
Object to certain processing
Request transfer of your information in certain circumstances
Withdraw consent where processing is based on consent
These rights may depend on the circumstances and the lawful basis on which your information is being processed. ICO
If you wish to exercise any of these rights, please contact us using the details below.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK's data protection regulator.
Information Commissioner's Office
08 — Third-Party Services
We may use third-party services to operate our website and provide functions such as website hosting, communications and appointment scheduling.
When you interact with these services, they may process certain personal information. Where appropriate, you should review the relevant provider's privacy policy for further information about how they handle your information.
09 — Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10 — Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.
Any changes will be published on this page and the “Last updated” date will be updated accordingly.
11 — Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or if you wish to exercise your data protection rights, please contact us at mukhtar@zaventrasolutions.com.